Replace kiosk SignalR with polling — Azure App Service blocks anonymous hub handshakes
SignalR WebSocket and SSE both receive immediate 'Handshake was canceled' from the server-side hub context. The 15-second delay between negotiate and SSE connect reveals the handshake timer has expired before the transport opens — caused by Azure App Service's ingress proxy resetting anonymous long-lived connections. Replacement: /Kiosk/PollSession (anonymous GET, no-cache) queried every 3 seconds. Returns the most recent Active InPerson session created in the last 60 seconds. The kiosk navigates when hasSession=true. Status dot: gray->green on first success, yellow on network error, blue when navigating. Removed signalr.min.js from kiosk layout. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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@@ -68,7 +68,8 @@ public class KioskController : Controller
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/// <summary>
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/// Idle branded screen displayed on the front-desk tablet.
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/// Validates the KioskDevice cookie; returns 403 if missing or token mismatch.
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/// The view connects to KioskHub and listens for StartIntake events.
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/// The view polls /Kiosk/PollSession every 3 seconds and navigates when staff
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/// triggers a session via the Dashboard "Start Intake" button.
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/// </summary>
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[AllowAnonymous]
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public async Task<IActionResult> Welcome()
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@@ -86,6 +87,35 @@ public class KioskController : Controller
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return View();
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}
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/// <summary>
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/// Lightweight polling endpoint called every 3 seconds by the kiosk Welcome screen.
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/// Returns the most recent InPerson KioskSession created in the last 60 seconds so
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/// the tablet can navigate without relying on SignalR (which Azure App Service blocks
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/// for anonymous WebSocket/SSE connections through its ingress proxy).
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/// </summary>
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[AllowAnonymous, HttpGet]
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[ResponseCache(NoStore = true, Location = ResponseCacheLocation.None)]
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public async Task<IActionResult> PollSession()
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{
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var cookie = ReadKioskCookie();
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if (cookie == null) return Json(new { hasSession = false });
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var company = await _unitOfWork.Companies.GetByIdAsync(cookie.Value.companyId, ignoreQueryFilters: true);
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if (company == null || company.KioskActivationToken != cookie.Value.token)
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return Json(new { hasSession = false });
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var window = DateTime.UtcNow.AddSeconds(-60);
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var session = await _unitOfWork.KioskSessions.FirstOrDefaultAsync(
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s => s.CompanyId == cookie.Value.companyId
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&& s.SessionType == KioskSessionType.InPerson
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&& s.Status == KioskSessionStatus.Active
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&& s.CreatedAt >= window,
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ignoreQueryFilters: true);
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if (session == null) return Json(new { hasSession = false });
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return Json(new { hasSession = true, sessionToken = session.SessionToken });
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}
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/// <summary>
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/// Serves the company logo for anonymous kiosk pages. Resolves the company from the
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/// KioskDevice cookie so no tenant context is needed on the anonymous request.
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@@ -85,7 +85,6 @@
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}
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<script src="~/lib/bootstrap/js/bootstrap.bundle.min.js"></script>
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<script src="~/lib/microsoft/signalr/dist/browser/signalr.min.js"></script>
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@await RenderSectionAsync("Scripts", required: false)
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</body>
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</html>
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@@ -1,10 +1,12 @@
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"use strict";
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// Polls /Kiosk/PollSession every 3 seconds and navigates when staff triggers an intake.
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// SignalR was replaced with polling because Azure App Service's ingress proxy cancels
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// anonymous WebSocket and SSE handshakes before the SignalR protocol exchange completes.
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(function () {
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const el = document.getElementById("kiosk-welcome-root");
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if (!el) return;
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const companyId = el.dataset.companyId;
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const dot = document.getElementById("kiosk-conn-dot");
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const label = document.getElementById("kiosk-conn-label");
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@@ -13,51 +15,28 @@
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if (label) label.textContent = text;
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}
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if (!companyId) {
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setStatus("#ef4444", "Not configured (no company ID)");
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console.error("KioskHub: data-company-id is empty — kiosk activation may be invalid.");
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return;
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}
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setStatus("#94a3b8", "Connecting…");
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// Skip WebSocket — anonymous WebSocket upgrades are blocked by the Azure App Service
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// ingress proxy before the SignalR handshake completes. Server-Sent Events and
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// long polling work fine for the low-frequency "StartIntake" push this hub needs.
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const connection = new signalR.HubConnectionBuilder()
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.withUrl(`/hubs/kiosk?companyId=${companyId}`, {
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transport: signalR.HttpTransportType.ServerSentEvents | signalR.HttpTransportType.LongPolling
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})
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.withAutomaticReconnect([2000, 5000, 10000, 30000])
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.configureLogging(signalR.LogLevel.Information)
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.build();
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let active = true;
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connection.on("StartIntake", function (sessionToken) {
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setStatus("#2563eb", "Starting…");
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window.location.href = `/Kiosk/Intake/${sessionToken}/Contact`;
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});
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async function startConnection() {
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async function poll() {
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if (!active) return;
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try {
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await connection.start();
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const res = await fetch("/Kiosk/PollSession", { cache: "no-store" });
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if (!res.ok) throw new Error("HTTP " + res.status);
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const data = await res.json();
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setStatus("#16a34a", "Ready");
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console.info("KioskHub connected, group kiosk-" + companyId);
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} catch (err) {
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setStatus("#ef4444", "Connection failed — retrying…");
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console.warn("KioskHub connect failed, retrying in 10s…", err);
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setTimeout(startConnection, 10000);
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if (data.hasSession && data.sessionToken) {
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active = false;
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setStatus("#2563eb", "Starting…");
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window.location.href = `/Kiosk/Intake/${data.sessionToken}/Contact`;
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return;
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}
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} catch {
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setStatus("#f59e0b", "Connection issue — retrying…");
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}
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if (active) setTimeout(poll, 3000);
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}
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startConnection();
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connection.onreconnecting(() => setStatus("#f59e0b", "Reconnecting…"));
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connection.onreconnected(() => {
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setStatus("#16a34a", "Ready");
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console.info("KioskHub reconnected");
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});
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connection.onclose(() => {
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setStatus("#ef4444", "Disconnected — retrying…");
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setTimeout(startConnection, 10000);
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});
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setTimeout(poll, 500); // first poll quickly; subsequent every 3s
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})();
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