Add SMS START/re-subscribe handling to Twilio webhook

Customers who replied STOP by mistake can now reply START, YES, or
UNSTOP to automatically re-enable their SMS opt-in — no staff action
needed. Adds SmsInboundStart notification type, HandleStartAsync in
WebhooksController, and updates AI knowledge base and help docs.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
2026-05-02 20:09:49 -04:00
parent 8148908a66
commit 3ff6a96bc8
4 changed files with 54 additions and 4 deletions
@@ -18,5 +18,6 @@ public enum NotificationType
SubscriptionExpired = 11,
SmsInboundStop = 12,
SmsInboundHelp = 13,
AdminEmail = 14
AdminEmail = 14,
SmsInboundStart = 15
}