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Scott Pouliot
2026-04-23 21:38:24 -04:00
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Good question. Here's an honest gap analysis based on what the app currently has:
High-Impact Gaps
Customer Communications
- Automated SMS/email triggers on job status changes (e.g., "Your job is ready for pickup")
- Currently there's a NotificationLog entity but no outbound delivery
- Without this, staff are still making manual calls
DONE
Printable Job Tickets / Work Orders
- A shop floor ticket with job number, customer, parts, powder specs, and a QR code
- Workers need something physical to travel with the parts through the shop
- QR scanning to bump job status would tie this together nicely
DONE
Time Tracking
- No way to record actual hours worked per job
- This means labor cost is always estimated, never actual
- Actual vs. quoted labor variance is invisible without it
DONE
Job Costing / Profitability per Job
- Related to time tracking — you can't see "did we make money on this job?"
- Would need: actual labor hours + actual powder used + overhead allocation vs. quoted price
---
Medium-Impact Gaps Purchase Orders
- You have AP/Bills and inventory, but no PO workflow to actually order powder from vendors
- Reorder alerts exist but the ordering process itself is manual
DONE
Rework / Warranty Tracking
- No way to flag a job as a redo, link it to the original, and track rework cost
- Important for quality control trends
Recurring Jobs / Job Templates
- Commercial customers often send the same parts repeatedly
- Copy-from-previous-job saves significant quoting time
Calendar / Visual Scheduler
- The oven scheduler exists, but there's no day/week view of all jobs, appointments, and worker assignments together
- Drag-and-drop scheduling on a timeline is a common shop floor need
Delivery / Pickup Management
- No route/delivery tracking if they deliver finished parts
- No digital sign-off on customer pickup (capture name, date, confirmation)
Lower Priority but Common in Shop Software
Customer Portal
- Let customers view job status, approve quotes, and pay invoices without calling - High effort but eliminates a lot of inbound calls
Accounting Export - QuickBooks or Xero sync — right now financial data lives only in this app
- Many small shops want their accountant to access QB, not a custom app
Label Printing - Job bag labels / part tags with job number, color, customer, barcode
- Usually ZPL for Zebra printers or PDF labels
Mobile Shop Floor View - A stripped-down, large-button interface optimized for a tablet mounted in the shop
- Just: scan or tap job → change status → done
--- What's Already Solid
You have good coverage of: quoting, invoicing, payments, inventory, equipment maintenance, worker management, appointments, oven scheduling,
reporting, and AI-assisted quoting. The financial layer (AR, AP, P&L, balance sheet) is more complete than most small-shop systems.
The single biggest gap in daily operations is probably communications + job tickets — those two touch every job, every day. Time tracking and job costing would be the biggest business intelligence gap.