Federal law (TCPA) requires explicit prior written or verbal consent before sending SMS messages to a customer.
Before enabling SMS notifications, you must:
- Inform the customer they will receive automated text messages for job updates and pickup alerts.
- Inform them that message and data rates may apply.
- Explain they can reply STOP at any time to opt out.
- Obtain their clear verbal or written agreement.
Only check the box below after the customer has given consent.
A confirmation text will be sent automatically to verify enrollment.