59 lines
4.8 KiB
Plaintext
59 lines
4.8 KiB
Plaintext
Good question. Here's an honest gap analysis based on what the app currently has:
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High-Impact Gaps
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Customer Communications
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- Automated SMS/email triggers on job status changes (e.g., "Your job is ready for pickup")
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- Currently there's a NotificationLog entity but no outbound delivery
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- Without this, staff are still making manual calls
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DONE
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Printable Job Tickets / Work Orders
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- A shop floor ticket with job number, customer, parts, powder specs, and a QR code
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- Workers need something physical to travel with the parts through the shop
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- QR scanning to bump job status would tie this together nicely
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DONE
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Time Tracking
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- No way to record actual hours worked per job
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- This means labor cost is always estimated, never actual
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- Actual vs. quoted labor variance is invisible without it
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DONE
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Job Costing / Profitability per Job
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- Related to time tracking — you can't see "did we make money on this job?"
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- Would need: actual labor hours + actual powder used + overhead allocation vs. quoted price
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---
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Medium-Impact Gaps Purchase Orders
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- You have AP/Bills and inventory, but no PO workflow to actually order powder from vendors
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- Reorder alerts exist but the ordering process itself is manual
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DONE
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Rework / Warranty Tracking
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- No way to flag a job as a redo, link it to the original, and track rework cost
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- Important for quality control trends
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Recurring Jobs / Job Templates
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- Commercial customers often send the same parts repeatedly
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- Copy-from-previous-job saves significant quoting time
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Calendar / Visual Scheduler
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- The oven scheduler exists, but there's no day/week view of all jobs, appointments, and worker assignments together
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- Drag-and-drop scheduling on a timeline is a common shop floor need
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Delivery / Pickup Management
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- No route/delivery tracking if they deliver finished parts
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- No digital sign-off on customer pickup (capture name, date, confirmation)
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Lower Priority but Common in Shop Software
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Customer Portal
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- Let customers view job status, approve quotes, and pay invoices without calling - High effort but eliminates a lot of inbound calls
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Accounting Export - QuickBooks or Xero sync — right now financial data lives only in this app
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- Many small shops want their accountant to access QB, not a custom app
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Label Printing - Job bag labels / part tags with job number, color, customer, barcode
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- Usually ZPL for Zebra printers or PDF labels
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Mobile Shop Floor View - A stripped-down, large-button interface optimized for a tablet mounted in the shop
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- Just: scan or tap job → change status → done
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--- What's Already Solid
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You have good coverage of: quoting, invoicing, payments, inventory, equipment maintenance, worker management, appointments, oven scheduling,
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reporting, and AI-assisted quoting. The financial layer (AR, AP, P&L, balance sheet) is more complete than most small-shop systems.
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The single biggest gap in daily operations is probably communications + job tickets — those two touch every job, every day. Time tracking and job costing would be the biggest business intelligence gap. |